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What to Expect

01

Step 1 : You contact us 

Customer Service Agent

A patient, family member, physician, hospital or facility may contact Dynamic. Calling does not obligate someone to enroll.

02

Step 2: We listen and gather information

Doctor Writing Notes

A team member will ask about the diagnosis, recent changes, current needs and goals of care.

03

Step 3: Eligibility is reviewed

Doctor and Patient

Dynamic works with the patient’s physicians and hospice medical director to determine whether hospice eligibility requirements are met.

04

Step 4: We meet with the patient and family

Couple Reviewing Documents

The hospice team explains available services, answers questions, reviews coverage and helps the patient or representative make an informed decision.

05

Step 5: Care begins

Medical Consultation Scene

After admission, the team develops an individualized plan of care and arranges needed

medications, supplies, equipment and visits.

06

Step 6: We remain available

Professional Team Portrait

Patients and caregivers receive ongoing visits and 24/7 access to clinical support for urgent hospice-related needs.

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Our high-touch model of care is designed to help patients and families feel supported from the very beginning. We are committed to providing every patient with a minimum of two visits each week during their first month of care, allowing our team to build meaningful relationships, understand each family’s needs, and respond thoughtfully as those needs change.

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